FAQ
How do I get to Theatre Aquarius?
We are located at 190 king William Street, Hamilton. Click here for driving directions and a maps of our location.
Where can I park?
There are many parking lots located in the vicinity of Theatre Aquarius.
How can I buy tickets?
Tickets can be purchased in person at Theatre Aquarius, Dofasco Centre for the Arts, 190 King William Street, Hamilton ON L8R 1A8, ordered by telephone at 905.522.PLAY (7529) or Toll Free 1.800.465.PLAY (7529), or ordered online by clicking here
How can I support Theatre Aquarius?
Theatre Aquarius is a not-for-profit company which greatly appreciates the support of individuals and the community. You can support us through donations, sponsorships, or by volunteering your time. Click here for more information.
How can I sponsor or donate to Theatre Aquarius?
Click here for more information.
How can I volunteer at Theatre Aquarius?
Click here for more information.
What career opportunities are available at Theatre Aquarius?
Click here for more information.
What happens in the event of a snowstorm?
At Theatre Aquarius, the show must go on! We do not cancel our performances because of inclement weather. If you are concerned for your personal safety during a winter storm and are unable to leave to attend a performance, please contact the box office at at 905.522.PLAY (7529) or Toll Free 1.800.465.PLAY (7529) within 72 hours of the missed performance and we will attempt to transfer your tickets to another performance, pending availability.
Who do I contact to arrange interviews with staff or artists?
Please contact Gregg Taylor, Marketing and Development Manager, at 905.522.7815 x.235 or gtaylor@theatreaquarius.org
Are there discounts for groups?
for information on group rates please contact Heather Riemersma at 905.522.7815 x. 236
Can I bring my children to Theatre Aquarius?
Theatre Aquarius encourages families to attend productions together, however not all of our performances may be suitable for all age groups. Check the show descriptions and advisories on our website by clicking here. For the benefit of performers and other patrons, babes in arms are not allowed in the theatre.
What Is The Accesibility Policy At Theatre Aquarius ?
In compliance with the Accessibility for Ontarians with Disabilities act, Theatre Aquarius is committed to providing an environment of full accessibility for all members of society.
Both the Irving Zucker Auditorium and Norman and Louise Haac Studio Theatre are accessible to patrons with limited mobility. Removable seats which can accommodate wheelchairs are limited in number, and must be booked in advance through the Theatre Aquarius Box Office. House Managers and Ushers will offer assistance as needed or desired by patrons. We regret that, for reasons of fire safety, patrons remaining in wheelchairs within the auditorium must remain in designated seating locations during the performance.
Theatre Aquarius maintains a number of infrared devices for the hearing-impaired, which may be borrowed at no charge, and are available at Coat Check on a first-come, first-served basis (as of December 2011, we have never run out).
Other accessibility issues and questions can be cheerfully answered and/or solved by our Box Office staff in advance of the show day, or by locating the House Manager on the day of your performance (any of our volunteer ushers will be happy to assist you in locating the House Manager on duty for any particular performance). Patrons with outstanding accessibility issues or questions which cannot be addressed by other means are invited to contact Marketing and Development Manager Gregg Taylor at gtaylor@theatreaquarius.org – We look forward to welcoming you to our theatre!
Does Theatre Aquarius offer a discounted preview night?
Theatre Aquarius offers a Pay-What-You-Can performance to many of our performances (Please check performance schedules for details by clicking here).